Privacy Policy and Data Use
Your privacy is important to us. Please review how we collect and use your data.
Introduction to Our Privacy Approach
Meralivonex is committed to safeguarding your personal information. This policy outlines what data we collect, how we use it, your rights, and the choices available regarding your personal information.
We only collect what is necessary to deliver our services, support your experience, and meet legal or regulatory requirements. We never sell your information to third parties.
Personal Data We Collect
We collect data when you contact us, use the website, or join community spaces. This includes information you provide and details gathered automatically through website use.
Information Provided Directly
- • Your name, contact details, and enquiry content
- • Account information for community platforms
- • Preferences and optional demographic details
- • Feedback, comments, and submissions you make
- • Correspondence for support or feedback
Information Collected Automatically
- • Device and browser type during visits
- • IP address and general location data
- • Usage information such as visited pages
- • Cookies and similar anonymous tracking technology
- • Interaction data with communications
How Your Data Is Used
Your information is used only to provide, improve, and personalize services, ensure security, and comply with Canadian law.
- • Administer and support website experience
- • Respond to your requests and questions
- • Personalize content and community features
- • Maintain account security and prevent misuse
- • Safeguard against unlawful use or access
- • Comply with legal obligations in Canada
- • Analyze anonymized usage for improvements
Our commitment: We follow best practices and regularly update policies to keep your information private and secure.
Sharing Your Information
We do not sell your data. Information may be shared only with your consent or as required by law or service function.
Working with Service Providers
Third-party service providers may help operate or improve our website but cannot use your information for their own purposes.
Legal and Regulatory Requirements
Your data may be disclosed to comply with Canadian laws or regulatory requests.
Anonymous Analytics Statistics
Aggregated, non-identifiable data may be used for research or reporting.
Your Choices and Rights
You may access, correct, or request deletion of your data. Canadian privacy regulations also provide the following rights:
- • Right to view your stored information
- • Right to request updates and corrections
- • Right to request removal of your data
- • Right to request data in portable format
- • Right to object to some processing
- • Right to restrict specific uses of data
Contact us using the information at the end of this policy to use your rights or for clarification.
How We Keep Data Secure
We apply technical and organizational safeguards that reflect industry standards and Canadian privacy laws.
Technical Security Measures
- • Encrypted data transfer using secure protocols
- • Role-based access control for staff members
- • Firewall and anti-malware systems used
- • Regular system audits for vulnerabilities
Organizational Security Measures
- • Staff privacy training and awareness
- • Clear confidentiality obligations for staff
- • Regular reviews of privacy practices
- • Prompt assessment of new privacy risks
Retention of Your Data
We retain personal data only as long as necessary for service delivery, legal, and operational needs or as required by law.
- • Account information is stored for your membership.
- • Creative contributions are archived securely.
- • Support messages kept for proper response.
- • When processed, payment details are handled securely.
- • Consent for updates is respected and revocable.
You may request deletion or anonymization at any time.
International Data Transfers
If your information is transferred outside Canada, privacy protections remain in place and align with Canadian standards.
- • All providers uphold minimum privacy requirements
- • Data transfer agreements when applicable
- • Use of secure data transfer protocols
- • Jurisdiction-restricted access to sensitive data
Cookies and Similar Tracking
Cookies make your experience smoother. You can manage preferences or disable cookies in your browser settings.
Cookie Types on Our Site
- • Required for site operation and security
- • Improve website functionality for users
- • Adapt experience to user preferences
- • Enable key features for community spaces
You can update preferences or remove cookies at any time.
Policy Changes and Updates
We review this policy regularly and update as needed to reflect service, legal, or technology changes.
- • Updates posted clearly on our site
- • Prominent notices for significant changes
- • Direct email notification if relevant
- • Policy version and date stamped in footer
Continued use after changes means acceptance.
Contact Us for Privacy Questions
Contact us with requests or for questions about your privacy rights.
Meralivonex
1721 29th Avenue SW, Suite 125, Calgary, AB T2T 1M7 Canada
Phone: +1 (270) 922-3434
Email: content@meralivonex.com
Last revised January 19, 2026
Effective January 20, 2026